Thank you for enrolling in our programs at The Hair Care Company. We are committed to providing exceptional education and resources. Because our programs grant immediate access to proprietary digital training assets, downloadable curriculum modules, video streams, and live interactive classroom schedules, we enforce a strict refund window to protect our intellectual property.
1. Program-Specific Terms: Holistic Hair Stylist Accelerator
We offer a 14-day money-back guarantee for enrollment in the Holistic Hair Stylist Accelerator Program.
- The Window: Your 14-day refund period begins exactly on the calendar date and time of your initial purchase.
- The Deadline: To request a complete refund, you must submit a formal written request via email to stephanie@thehaircarecompany.org before the 14th day expires.
- The Cutoff: Any refund requests submitted on day 15 or later following the date of purchase will be strictly denied.
2. Processing Voluntary Refunds
Approved refunds requested within the valid 14-day window will be processed back to the original method of payment via PayPal or our credit card processor within 5 business days.
3. Dispute Waiver
By checking the mandatory agreement box at checkout, you explicitly acknowledge that you have read, understood, and agreed to this timeline. You agree to waive any right to dispute or charge back this transaction via PayPal, Stripe, or your credit card issuer outside of this designated 14-day period.